customer service response template.

a free template consisting of customer's most common questions and responses that you can use for your own store.

this template consists of responses to the following topics:

• delivery locations
• shipping & delivery timeframes
• returns & exchange processes
• order status/tracking information
• lost packages/damaged items
• order changes/modifications

this is meant to be an example of how you can respond to customers. make sure you edit the responses to ensure it meets your standards for your brand and customers.